Privacy policy

I. Name and address of the responsible party

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is the:

Closd Plastic Products Ltd.

C/o Am Technology Park Münster – Founder Garage

Mendel Street 11

48149 Münster

Germany

E-Mail: info@closdcases.com

Website: www.closdcases.com

II. Name and address of the data protection officer

The data protection officer of the controller is:

Christina Wulf

Closd Plastic Products Ltd.

C/o Am Technology Park Münster – Founder Garage

Mendel Street 11

48149 Münster

Germany

E-Mail: christina@closdcases.com

III. General Information on Data Processing

1. Scope of processing personal data

We process personal data of our users only to the extent necessary to provide a functional website as well as our content and services. The processing of personal data of our users usually only occurs with the consent of the user. An exception applies in cases where obtaining prior consent is not possible for factual reasons and the processing of the data is permitted by legal regulations.

2. Legal basis for the processing of personal data

As far as we obtain consent from the data subject for processing operations involving personal data, Article 6(1)(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is necessary for the fulfillment of a contract to which the data subject is a party, Article 6(1)(b) of the GDPR serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

As far as the processing of personal data is necessary for the fulfillment of a legal obligation to which our company is subject, Article 6(1)(c) of the GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) of the GDPR serves as the legal basis.

Is the processing necessary for the protection of a legitimate interest of our company or a third party, and do the interests, fundamental rights, and freedoms of the data subject not outweigh the aforementioned interest, then Article 6(1)(f) of the GDPR serves as the legal basis for the processing.

3. Data deletion and storage duration

The personal data of the affected person will be deleted or blocked as soon as the purpose of storage ceases to exist. Storage may also occur if this is provided for by European or national legislators in union regulations, laws, or other provisions to which the responsible party is subject. A blocking or deletion of the data will also take place when a storage period prescribed by the aforementioned norms expires, unless there is a necessity for further storage of the data for the conclusion of a contract or the fulfillment of a contract.

IV. Provision of the website and creation of log files

1. Description and scope of data processing

At each access to our website, our system automatically collects data and information from the computer system of the calling device.

The following data will be collected:

(1) Information about the browser type and the version used
(2) The user's operating system
(3) The user's Internet service provider
(4) The user's IP address
(5) Date and time of access
(6) Websites from which the user's system accesses our website
(7) Websites that are accessed by the user's system through our website

The data is also stored in the log files of our system. The IP addresses of the user or other data that would allow the assignment of the data to a user are not affected by this. There is no storage of this data together with other personal data of the user.

2. Legal basis for data processing

The legal basis for the temporary storage of data is Article 6(1)(f) GDPR.

3. Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the delivery of the website to the user's computer. For this purpose, the user's IP address must be stored for the duration of the session.

In these purposes lies our legitimate interest in data processing according to Art. 6 para. 1 lit. f GDPR.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary for the purpose of their collection. In the case of data collection for the provision of the website, this is the case when the respective session is terminated.

5. Right of objection and removal option

The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. Consequently, the user has no right to object.

V. Use of Cookies

a) Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that allows for the unique identification of the browser when the website is accessed again.

We use cookies to make our website more user-friendly. Some elements of our website require that the requesting browser can be identified even after a page change. The following data is stored and transmitted in the cookies:

- Items in a shopping cart

b) Legal basis for data processing

The legal basis for the processing of personal data using cookies is Article 6(1)(f) GDPR.

c) Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some features of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again after a page change.

We need cookies for the following applications:

(1) Shopping Cart

The user data collected through technically necessary cookies will not be used to create user profiles.

In these purposes lies our legitimate interest in the processing of personal data according to Art. 6 para. 1 lit. f GDPR.

e) Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, not all functions of the website may be fully utilized.

VIII. Contact Form and Email Contact

1. Description and scope of data processing

On our website, there is a contact form that can be used for electronic communication. If a user takes advantage of this option, the data entered in the input mask will be transmitted to us and stored. This data includes:

At the time of sending the message, the following data will also be stored:

(1) The user's IP address

(2) Date and time of registration

For the processing of the data, your consent will be obtained as part of the submission process, and reference will be made to this privacy policy.

Alternatively, you can contact us via the provided email address. In this case, the personal data of the user transmitted via the email will be stored.

There will be no transfer of data to third parties in this context. The data will be used solely for processing the conversation.

2. Legal basis for data processing

The legal basis for the processing of data is, in the presence of the user's consent, Article 6(1)(a) of the GDPR.

The legal basis for the processing of data transmitted in the course of sending an email is Article 6(1)(f) of the GDPR. If the email contact aims at concluding a contract, the additional legal basis for processing is Article 6(1)(b) of the GDPR.

3. Purpose of data processing

The processing of personal data from the input mask is solely for the purpose of handling the contact request. In the case of contact via email, there is also the necessary legitimate interest in the processing of the data.

The other personal data processed during the submission process is used to prevent abuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary for the purpose of their collection. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is considered ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

The personal data collected additionally during the submission process will be deleted no later than seven days after the deadline.

5. Right of objection and removal option

The user has the option to withdraw their consent to the processing of personal data at any time. If the user contacts us via email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

All personal data that was stored during the contact process will be deleted in this case.

IX. Web analysis by Matomo

1. Scope of processing personal data

We use the open-source software tool Matomo on our website to analyze the browsing behavior of our users. The software places a cookie on the user's computer (see cookies mentioned above). When individual pages of our website are accessed, the following data is stored:

(1) Two bytes of the IP address of the user's calling system

Note: The software is configured so that the IP addresses are not fully stored, but 2 bytes of the IP address are masked (e.g.: 192.168.xxx.xxx). In this way, it is no longer possible to associate the shortened IP address with the calling computer.

(2) The requested website

(3) The website from which the user has accessed the requested webpage (Referrer)

(4) The subpages that are accessed from the called webpage

(5) The duration of stay on the website

(6) The frequency of the website visit

The software runs exclusively on the servers of our website (Allinkl). Personal data of users is only stored there. No data is shared with third parties.

2. Legal basis for the processing of personal data

The legal basis for the processing of users' personal data is Article 6(1)(f) of the GDPR.

3. Purpose of data processing

The processing of users' personal data allows us to analyze the surfing behavior of our users. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness. Our legitimate interest in the processing of data is also based on this purpose according to Art. 6 para. 1 lit. f GDPR. The anonymization of the IP address sufficiently takes into account the users' interest in the protection of their personal data.

5. Right of objection and removal option

X. Customer Reviews and Rating Procedure

We use rating and review procedures to measure, optimize, and promote our services. The terms and conditions and privacy notices of the respective providers also apply to the use of the rating option. We check whether the individuals leaving a review have actually purchased our products. To do this, we transmit the necessary customer data to the corresponding review platform (this includes the following data: name, email address, purchased products or item number). This data is used solely to verify the users.

XI. Rights of the data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights against the controller:

1. Right to Information

You can request confirmation from the controller as to whether personal data concerning you is being processed by us.

If such processing is present, you can request the following information from the controller:

(1) the purposes for which the personal data is processed;

(2) the categories of personal data that are processed;

(3) the recipients or categories of recipients to whom the personal data concerning you have been disclosed or will be disclosed;

(4) the planned duration of the storage of your personal data or, if specific details are not possible, criteria for determining the storage duration;

(5) the existence of a right to rectification or erasure of your personal data, a right to restriction of processing by the controller, or a right to object to such processing;

(6) the existence of a right to lodge a complaint with a supervisory authority;

(7) all available information about the origin of the data, if the personal data is not collected from the data subject;

(8) the existence of automated decision-making including profiling according to Art. 22 para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved as well as the significance and the intended effects of such processing for the data subject.

You have the right to request information about whether your personal data is being transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

2. Right to Correction

You have the right to rectification and/or completion against the controller, provided that the processed personal data concerning you is inaccurate or incomplete. The controller must carry out the rectification without delay.

3. Right to Restriction of Processing

Under the following conditions, you can request the restriction of processing of your personal data:

(1) if you contest the accuracy of the personal data concerning you for a duration that allows the controller to verify the accuracy of the personal data;

(2) the processing is unlawful and you refuse the deletion of the personal data and instead request the restriction of the use of the personal data;

(3) the controller no longer needs the personal data for the purposes of processing, but you need them for the assertion, exercise, or defense of legal claims, or

(4) if you have lodged an objection to the processing in accordance with Art. 21 para. 1 GDPR and it is not yet clear whether the legitimate grounds of the controller outweigh your grounds.

If the processing of your personal data has been restricted, these data – apart from their storage – may only be processed with your consent or for the assertion, exercise, or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction of processing has been limited according to the aforementioned conditions, you will be informed by the controller before the restriction is lifted.

4. Right to Deletion

a) Obligation to delete

You can request the data controller to delete your personal data immediately, and the data controller is obliged to delete this data immediately if one of the following reasons applies:

(1) The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.

(2) You revoke your consent on which the processing was based according to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR, and there is no other legal basis for the processing.

(3) You file an objection to the processing in accordance with Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you file an objection to the processing in accordance with Art. 21 para. 2 GDPR.

The personal data concerning you has been processed unlawfully.

(5) The deletion of your personal data is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.

(6) The personal data concerning you was collected in relation to the services offered by the information society in accordance with Art. 8 para. 1 GDPR.

b) Information to Third Parties

If the controller has made the personal data concerning you public and is obliged to delete it in accordance with Art. 17 para. 1 GDPR, he shall take appropriate measures, taking into account the available technology and the implementation costs, including technical measures, to inform the data controllers who process the personal data that you, as the data subject, have requested the deletion of all links to this personal data or of copies or replications of this personal data from them.

c) Exceptions

The right to deletion does not exist insofar as the processing is necessary

(1) to exercise the right to freedom of expression and information;

(2) to fulfill a legal obligation that requires processing under the law of the Union or the Member States to which the controller is subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;

(3) for reasons of public interest in the area of public health according to Art. 9 para. 2 lit. h and i as well as Art. 9 para. 3 GDPR;

(4) for archival purposes in the public interest, scientific or historical research purposes, or for statistical purposes according to Art. 89 para. 1 GDPR, insofar as the right mentioned under section a) is likely to make the achievement of the objectives of this processing impossible or seriously impaired, or

(5) for the assertion, exercise, or defense of legal claims.

5. Right to Information

Have you asserted your right to rectification, deletion, or restriction of processing against the controller, they are obliged to inform all recipients to whom your personal data has been disclosed of this rectification or deletion of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed about these recipients by the responsible party.

6. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that

(1) the processing is based on consent according to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract according to Art. 6 para. 1 lit. b GDPR and

(2) the processing is carried out using automated procedures.

In exercising this right, you also have the right to obtain the direct transfer of your personal data from one controller to another, where technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to the processing of personal data that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you, which is based on Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions.

The controller no longer processes the personal data concerning you unless he can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing purposes; this also applies to profiling, insofar as it is related to such direct marketing.

If you object to the processing for the purposes of direct advertising, your personal data will no longer be processed for these purposes.

You have the option to exercise your right to object in connection with the use of services of the information society – regardless of Directive 2002/58/EC – through automated procedures that use technical specifications.

8. Right to withdraw the data protection consent declaration

You have the right to revoke your data protection consent at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9. Automated decision-making in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing – including profiling – that has legal effects on you or significantly affects you in a similar way. This does not apply if the decision

(1) is necessary for the conclusion or fulfillment of a contract between you and the controller,

(2) is permissible under Union or Member State legal provisions to which the controller is subject, and these legal provisions contain appropriate measures to safeguard your rights and freedoms as well as your legitimate interests or

(3) occurs with your explicit consent.

However, these decisions must not be based on special categories of personal data according to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

In relation to the cases mentioned in (1) and (3), the controller takes appropriate measures to safeguard the rights and freedoms as well as your legitimate interests, which at a minimum includes the right to request intervention by a person on the part of the controller, to present your own position, and to contest the decision.

10. Right to lodge a complaint with a supervisory authority

Unaffected by any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, particularly in the member state of your residence, your workplace, or the location of the alleged infringement, if you believe that the processing of your personal data violates the GDPR.

The supervisory authority with which the complaint has been filed informs the complainant about the status and results of the complaint, including the possibility of judicial remedy under Article 78 GDPR.

Privacy policy

X. Customer Reviews and Rating Procedure

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